Housing Associations AIP Platform
Deliver exceptional tenant services and operational efficiency with seamless API integration across housing management, repairs, compliance, and tenant engagement platforms.
Our Housing Associations AIP Platform Features
Housing Management Systems (HMS)
Integrate with Civica Cx, MRI Housing, Orchard, Aareon QL, and Northgate to read tenant records, tenancy agreements, rent accounts, property portfolios, and arrears data, while writing tenancy applications, rent transactions, void management updates, and succession requests. Streamline housing operations with automated tenancy lifecycle management and real-time synchronization that reduces void turnaround times by 40%.
Repairs & Maintenance Management
Connect with Fixflo, Plentific, Localz, ServiceChannel, and Opti-Time to read repair requests, job schedules, contractor availability, parts inventory, and completion status, while writing work orders, appointment bookings, job costing, and satisfaction surveys. Enhance resident satisfaction with intelligent repair triage, automated contractor dispatch, and predictive maintenance alerts that improve first-time fix rates by 35%.
Tenant Portal & Engagement
Interface with Salesforce Experience Cloud, Microsoft Dynamics 365, Voicescape, Novus, and Uniclass to read tenant communications, service requests, account balances, and community updates, while writing self-service transactions, payment confirmations, communication preferences, and feedback responses. Empower residents with 24/7 digital access to services and reduce contact center volume by 50% through automated self-service capabilities.
Asset & Property Management
Integrate with Codeman, Keystone Asset Management, MRI Concept Evolution, Total Mobile, and ActiveH to read property condition surveys, stock databases, component lifecycles, and investment planning, while writing inspection reports, capital programme updates, asset valuations, and decarbonization strategies. Optimize asset investment with data-driven lifecycle planning and compliance tracking for Decent Homes Standard and EPC requirements.
Finance & Rent Management
Connect with MRI Agresso, SAP for Social Housing, Unit4, Civica Financials, and Orchard Financials to read rent ledgers, service charge accounts, budget forecasts, payment histories, and Universal Credit data, while writing rent adjustments, payment allocations, arrears recovery actions, and financial reports. Achieve 99%+ rent collection with automated payment processing, direct debit management, and real-time integration with DWP systems.
Compliance & Safety Management
Interface with Pennington Choices, Compliance 365, Tracker, Zuuse, and Alpha Tracker to read gas safety certificates, electrical inspections, fire risk assessments, asbestos registers, and compliance deadlines, while writing inspection schedules, remediation work orders, certification uploads, and regulatory reporting. Ensure 100% compliance with automated certificate tracking, proactive renewal scheduling, and audit trail documentation for Building Safety Act and Consumer Standards requirements.
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