Alex answers your phone.
When you can’t pick up, Alex answers your business line in a natural British voice. He knows your business, takes messages, books calls into your diary and gets the message to the right person straight away.
Never miss a call again.
Answers when you can’t
Your own phones ring first, for as long as you choose, and if nobody picks up Alex answers. Or let him take every call, or only the ones outside your opening hours.
Knows your business
He answers callers’ questions from what your business knows — what you do, your prices, your hours — in a natural British voice. When he doesn’t know, he says so and takes a message. He never makes things up.
Gets the message to the right person
Ask for someone by name and Alex emails them there and then: who rang, what they want and the number to call back. He can email the caller a confirmation too.
Books it in
He finds a free time in your diary and books the call or meeting, with a meeting link, while the caller is on the line.
You see every call, and hear it.
- Every call is on the Phone Calls screen: who rang, a summary, the recording and the transcript.
- You get a notification for each call, and a card when something needs you — a complaint, a promised call back, a decision.
- A call from someone already in your contacts goes straight into their history. A new caller becomes a contact, and you can link any call to a contact yourself.
- He can put callers through to your team, and if nobody can take it, he takes a message instead.
Honest with callers, careful with people’s details.
- Callers are told at the start that Alex is an AI assistant and that the call is transcribed (and recorded, if you turn recording on).
- He never gives out anyone’s personal details to a caller — no numbers, emails, appointments or who your customers are. UK GDPR, built in.
- Your team can ring in from their own mobile and, after their phone PIN, hear their diary, emails and tasks or message the team. A caller ID on its own never opens anything.
- He never takes card numbers, bank details or passwords over the phone.
Call Alex and hear him for yourself.
He answers IntelligentWolf’s own phone. Ask him what we do, what it costs, or book a call with the team — just as your callers would.
Call Alex now: +44 1923 911021Connect, set up, choose.
- Connect your Yay.com numberAlex answers numbers from Yay.com, the UK business phone provider. Add your Yay login in Settings → Phone.
- Set up Alex’s linePress “Set up Alex’s line”. If Yay won’t make it from here, the screen shows exactly what to type into Yay, and checks it for you.
- Choose when he answersYour phones first for a few rings, every call, or out of hours — tick your number and save. Then give it a ring.
What it costs and what you need.
- Included in every plan. Calls use Wolf Credits from your plan’s monthly allowance, and you set a monthly limit on minutes.
- You need a Yay.com account and number. Yay doesn’t charge for incoming calls to Alex’s line; you pay Yay for your plan and any calls you make.
- Not available on the trial that starts without a card.
Or see it working on your business first: